CLIENT TESTIMONIALS

Alex (Custom Install) diligently listened to all of our queries, specification requirements, concerns, etc. and provided professional advice from the selection of equipment to enjoying the system installed. The key benefit of dealing with Alex is the value of his input ensuring that we made an informed choice within the budget we had initially set. There was no 'hard sell' approach and every cost was explained in detail. While the house was disrupted by building works for a new extension, Alex was very accommodating to all the other trades, delays and our need for reassurance. His patience is certainly a virtue! If you want the comfort of an expert consultant (to work with you from Day 1 to achieve the best installation for your outlay) we have no hesitation in recommending  Custom Install.

Alex is enthusiastic about creating the perfect solution, importantly he delivers and supports. I certainly recommend Custom Install for anyone looking to enhance their home TV/AV experience.

Extremely professional and creative service. Goes beyond to ensure the solution you receive more than meets your requirements. Perfect finish and never an issue to seek advice from, post install. No hesitation in referring Alex

We asked Alex to install the integrated AV system into our new build house after talking to a number of firms in the Glasgow area. Right from the start he provided a first class professional service. He came to visit us to discuss what we wanted to achieve and the options we had within our budget. He took the time to described in terms we could understand how it would work, how it would be installed and gave us real confidence in what we were about to buy. That was important, as the technology was completely new to us. When the time came for the installation he liaised seamlessly with the construction foreman and the developer to ensure everything went smoothly. The system was beautifully fitted with all the working neatly hidden away and with no mess or disruption. He set the system to work and talked us through how to get the most out of each of the components. He provided the system as described, on time, within budget and much better than we could have possibly imagined. The after sale support has been great as well. Our AV system has proved to be a joy and has enhanced our experience of the new home. We would highly recommend Alex to anyone thinking of including AV equipment in their home or office.

Getting a new extension built meant I could indulge in creating a perfect Sound & Vision system. Having settled on a Sonos built-in Sound system and Samsung 4K TV I was advised to speak with Alex. With the extension at a very early stage Alex made sure that all technical questions were answered and without pushing he advised the best cost effective system that would suit the surroundings and give the best results. Alex is like myself - detail driven. He always turned up when agreed. I judge things on different factors and one of these was Alex work van, which was immaculate - this gave me a feeling that his work standards were high. This was indeed the case. Alex ensured that the system was "future proofed" as decisions as to Sky/Virgin etc had not been decided, therefore he ensured that this was not an issue. He put in the initial cabling in a fast, efficient manner with zero impact to the rest of the house. The final result has been exactly as planned and promised, even to the point of Alex creating a "dummy TV" to put on the wall to gauge size and position. If you want the job done efficiently from someone who is passionate about the end customer result and knows his technology then Alex and Custom Install is the right choice.

Delighted with the installation work Alex (Custom Install) carried out in my home. Very knowledgable and professional installer. All cabling hidden away. No mess left behind. Would highly recommend and will be using again for future work.

Thanks again for your advice and great workmanship. Martin Burns.

Not one for leaving reviews but, as cliche as it sounds, can’t recommend Alex (Custom Install) enough. Top notch professionalism. Tidiest tradesman I think I’ve encountered and ALL the job knowledge. He also clearly cares and has a passion for his craft. Which goes a long way.

Very impressed, first company I called failed to turn up twice, Custom install came recommended to me and did not dissapoint. They completed a pre wire whilst my house was under going renovations to ensure all cables were hidden and tidy and then came back to finish. Now I have a great looking system with amazing sound quality.

Alex communicated really well even before he took on the job. He got me sorted out on a Sonos system that I inherited when I moved into the house. He clearly knows his business & gave good advice & guidance on how to use the system. Alex was very friendly, professional & left no mess at all, which was much appreciated. Thanks again Alex for my new party house!

We asked Alex to install the integrated AV system into our new build house after talking to a number of firms in the Glasgow area. Right from the start he provided a first class professional service. He came to visit us to discuss what we wanted to achieve and the options we had within our budget. He took the time to described in terms we could understand how it would work, how it would be installed and gave us real confidence in what we were about to buy. That was important, as the technology was completely new to us. When the time came for the installation he liaised seamlessly with the construction foreman and the developer to ensure everything went smoothly. The system was beautifully fitted with all the working neatly hidden away and with no mess or disruption. He set the system to work and talked us through how to get the most out of each of the components. He provided the system as described, on time, within budget and much better than we could have possibly imagined. The after sale support has been great as well. Our AV system has proved to be a joy and has enhanced our experience of the new home. We would highly recommend Alex to anyone thinking of including AV equipment in their home or office.

Excellent and professional experience from start to finish working with Alex (and Scott). They undertook significant improvements to our wifi network, and wall mounted several new televisions, linking in well with the Sky engineer who also needed to be on site. Their work was exceptionally neat (cabling hidden and no need for any redecoration!) and everything completed in the time they said. Alex clearly had great experience and planned the detailed work only when he was onsite and could assess the potential problems and options. I would have no hesitation in using Alex again.

Great company to deal with from start to finish. Have used Alex and his team on a few projects. Would highly recommend if your looking for a high end installation and quality workmanship

Fantastic job completed by Alex from custom install. Went above and beyond. Very professional job. Would highly recommend to anyone. Thanks again Alex. Very happy customer

Excellent service. Very knowledgeable and everything done to an extremely high standard!

Alex was a great guy. Polite, quick and clearly very knowledgeable about Sonos and Samsung products. Done a great job, thanks!